Last updated: December 19, 2025
Under EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order.
Returned items must be:
Hygiene notice
For hygiene reasons, cycling socks cannot be returned if worn, washed, or if protective packaging has been opened.
Once your return is approved and received, refunds will be processed within 14 days using the original payment method.
Shipping costs are non-refundable unless required by law.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
For returns or questions, contact: info@offftrack.com